Shipping policy

Once your order is placed, it usually ships within 72 hours, M-F. If you ordered after 1pm EST on a Friday, your order will be shipped the following week. Please allow additional processing time for weekends, holidays, sales, and pre-order items. Each customer will be provided with a tracking number via email, allowing you to follow your package.

SHIP FOR WORLDWIDE:

Orders $50 or more - FREE

Countries	Shipping Fee
Australia, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Netherlands, New Zealand, Poland, Portugal, Romania, Slovenia, Spain, Sweden, United Kingdom, Singapore, Switzerland, United Arab Emirates	$4
Canada, Finland, Ireland, Norway, United States	$5
Saudi Arabia, Puerto Rico	$7

 

COUPON CODES:

Discount codes must be applied at time of checkout- You must press "Apply" to see the order total update. We cannot adjust any prices after the order has been submitted. Coupon codes cannot be applied to previous purchases, nor can they be retroactively applied after an order has been placed.

 

Where does Milkycases ship from?

Milkycases now has three international warehouses based in Singapore, Spain, and the UK. We ensure your order is processed as quickly as possible and dispatched from the nearest warehouse based on stocking status.

When will I receive my order?

We strive to process all orders within 2-3 business days. However, it can take longer during peak periods (holiday seasons, big sales, etc.). You'll receive a notification email with a tracking number once your order is fulfilled.

Then the delivery may take 7-14 Business Days depending on your location and carriers.

Can I change or cancel my order?

Yes, if we can catch it in time, we will help to update your order. Please reach out to hello@milkycases.com. If the order is cancelled before shipping, you will get a full refund.