Gold Mystery Bag
All gold tone pieces are crafted from 18k gold plated titanium steel. They are suitable for daily wear and resistant to tarnishing, allowing you to enjoy your jewellery with confidence.
Silver Mystery Bag
Silver tone pieces are crafted from titanium steel or silver plated copper. Titanium steel pieces are suitable for daily wear. Silver plated copper pieces should avoid direct contact with water to maintain their finish and shine.
Each Mystery Bag includes one random jewellery piece. It may be a bracelet a bangle a pair of earrings a ring or a necklace.
When you place your order you can choose your wish color. Inside every bag you will find a small color marker. If the color marker matches your wish color you will receive one extra Mystery Bag as a bonus. Multiple wins are possible.
Orange Black White Pink Green Blue Yellow Red
Please write your desired color in the notes. If no note is left we will send a random color.
You can also leave additional preferences such as no butterfly designs or no earrings. We will do our best to fulfill your request although it is not guaranteed.
We cannot guarantee a packaging video for every order due to high demand.
If you would like a personal unboxing video please purchase our Video Recording Service.
Please note that video orders may take up to ten days to prepare which means your package may ship out later than usual.
Mystery Bag items are final sale and are not eligible for return or exchange.
If the product is temporarily out of stock or our team is handling a high order volume the “Add to Cart” button may switch to “Pre-Order.”
Pre-order items require around seven to ten days to process before they are shipped out.
Unboxing videos of our Mystery Bags are shared on TikTok Instagram Facebook and YouTube. Your bag may be featured!
How to use our Get 4 iPhone Cases - Pay for Only 2 deal?
Simply add any four iPhone cases of your choice to your cart, and the discount will be automatically applied during checkout. You'll receive 2 case out of the 4 for free!
This deal is exclusively valid for iPhone cases.
Please note that if you return one or more items from your order, the free item will also need to be returned to receive a full refund. Partial returns will result in a refund adjusted for the value of the returned items.
For any questions or assistance regarding this deal, feel free to contact our customer support team.
Processing Time: Orders need 2-3 business days of processing before they ship out. Please remember shipping time doesn't include these processing days. In rare cases, time may vary slightly.
Delivery Time: Then the delivery may take 7-14 Business Days depending on your location and carriers.
Supported Countries: We support shipping to all countries where payment can be processed at checkout. For more details, please visit our Delivery FAQ page.
Free Shipping: For all orders exceeding $50, shipping is free. If the order does not meet the free shipping criteria, the shipping fee will be displayed automatically at checkout or can be referenced in the Delivery FAQ.
Tracking Information: All orders include a tracking number, which will be sent via email once your order ships. Tracking updates may vary depending on the shipping origin. Some orders will show updates only after the package arrives in the destination country, and is transferred to the local carrier.
If you encounter any quality issues with your order and wish to return or exchange an item, please contact us at hello@milkycases.com within 14 days of order fulfillment. We will promptly provide instructions for exchanging the product or initiating a refund.